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ECE Owners Retreat


Wed 27 Aug 2014, 10:00am–3:00pm

Where: Ellerslie Event Centre, 100 Ascot Ave, Remuera, Auckland

Restrictions: R20

Ticket Information:

  • Two from same centre: $497.50 ($495.00 + $2.50 fees)
  • General Admission: $297.50 ($295.00 + $2.50 fees)
  • Eventfinda tickets no longer on sale

Listed by: info903

ECE Astute Owners Retreat

A one day strategic workshop with practical and valuable content and the opportunity to engage with like minded ECE Centre owners. Numbers strictly limited. Sorry no door sales.

Topics covered include:
- Understand your role in quality management & quality improvement
- How do you define quality?
- Key strategies for quality management & quality improvement
Customer Excellence
- Understand the importance of providing excellent customer service
- Managing & handling customer interactions and relationships
- Techniques to provide customer excellence
Business Profitability and how to improve it
- Latest best practice financial measures
- Dashboard measures to keep your team on task
- Low cost growth options
- 109 quick start marketing ideas
Strategic Trends and opportunities
- The changing ECE landscape
- Shifting demographics & how to get your share
- Looking beyond 2015
Transform your centre
- Options to compete with new players
- Practical steps to give your old centre a new look
- Emerging design trends for 2015

Presenters: Joanna Painter, Gavin Hazelden, Phil Smith.
Free parking, great prizes, good food and a awesome chance to engage with like minded ECE Owners

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