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This event’s been cancelled
Handle Difficult Conversations with Ease: CANCELLED


Wed 25 Mar 2015, 9:30am–5:00pm
Thu 26 Mar 2015, 9:30am–5:00pm

Where: East Pier, Hardinge Road, Ahuriri, Napier, Hawke's Bay / Gisborne

Restrictions: All Ages

Ticket Information:

  • General Admission: $897.50 ($895.00 + $2.50 fees)

Listed by: gail59

Imagine the difference it would make if you became a more confident, empowered and effective communicator.

Wouldn’t it be great if you were able to say what you mean and mean what you say - without being mean when you say it? No more struggling with miscommunication, conflict, poor performance or disengaged staff.

About the workshop
This two day workshop provides the opportunity for you to develop confidence and new skills in a safe and supportive environment. We use a mix of practical exercises, games and group discussions, and you will also have the opportunity to bring specific scenarios that you would like to work through and write ‘scripts’ for.
(Morning tea/lunch/afternoon tea provided)

Who should attend
Suitable for executives, managers, teams, HR professionals, business owners and anyone who would benefit from handling difficult conversations with ease.

What will you learn
Resolve issues that affect relationships, trust, morale, performance and profits, in a timely manner

Use assertiveness techniques to confidently handle difficult conversations with co-workers, managers and irate customers

Inspire and empower your team to collaborate and problem solve more effectively

Use active listening and questioning skills to influence and negotiate successfully and much more!

Value packed takeaways
A personal action plan and comprehensive workbook, full of practical, easy to apply tools, strategies and ‘scripts’ that enable you to handle difficult conversations with ease.

3 x 1 hours of follow up group coaching via Skype to ensure your success. (Value $585)

Ready for the benefits of this How to Handle Difficult Conversations workshop? Numbers are limited so reserve your place today!

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