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When:

Fri 24 Jul 2015, 8:30am–5:00pm

Where: St John Ambulance Complex , 107 Southland Road, Hastings, Hawke's Bay / Gisborne

Restrictions: All Ages

Listed by: louiseparsons

Supervisors and managers who understand this simple truth and know how to implement it create impact in today’s organizations. They get results because they know how to lead a team – not just manage it.

Dale Carnegie Training® gives business people the tools to successfully build their case. We empower employees to communicate boldly by helping them learn to connect confidently with any audience and help generate new growth.

Step Up to Leadership is an information-packed one-day program that covers time management, delegation, performance appraisal techniques, and much more.

Who Should Attend:
Managers, supervisors, emerging leaders or team leaders responsible for the day to day performance of a small group. This professional is guiding their team towards its goals and oversees that all members of the team are productive and are able to resolve problems as they arise. This is also a fantastic refresher for graduates of the Dale Carnegie Leadership course

Course Objectives
- Create a sense of direction for your team
- Lead by example
- Communicate with precision
- Be cool under pressure
- Resolve conflicts quickly before they affect the whole group
- Convert negativity into positive production
- Listen effectively
- Work smarter, not harder
- Delegate responsibility, authority and accountability
- Give difficult feedback without creating resentment

$595.00 plus GST per person.
Contact louise@dalecarnegie.co.nz to register
or call 027 2058356 for more information.