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Mon 20 Feb 2017, 8:30am–4:30pm

Where: Manukau Institute of Technology, Corner of Manukau Station Road & Davies Avenue, Manukau City, Auckland

Restrictions: All Ages

Listed by: ronnieqwr

Open to people who wish to become more competent and confident in their interactions with others.

Course content:
The foundations of assertion:
- Communication skills - both verbal and non-verbal
- Healthy self-esteem

Assertive skills of:
- The broken record technique
- Use of ‘I’ language
- Working toward a win-win solution.

Note: This course is useful to complete before Handling Difficult People.

Restaurants to book near Assertion Skills Short Course