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The CX Conference


Wed 8 Aug 2018, 9:00am–5:00pm

Where: Crowne Plaza, 128 Albert St, CBD, Auckland

Restrictions: All Ages

Ticket Information:

  • Early-Bird MA Member (Exc GST): $395.00
  • Early-Bird Non-Member (Exc GST): $695.00
  • MA Member (Exc GST): $435.00
  • Non-Member (Exc GST): $735.00
  • Additional fees may apply

As customer experience becomes a bigger focus of corporate strategy, we look at what it takes to deliver CX and the role of marketing as an enabler of experiences.

Amidst increased competition, expectations and scrutiny from your customers, how do you design the best possible customer experience across all physical and digital touchpoints? How do you create internal support and momentum for CX initiatives? And what can you expect on your CX transformation journey?

The Marketing Association’s new Customer Experience conference aims to answer all these questions and more. We have created an event that not only allows NZ marketers to learn about the critical success factors of CX but also makes accessing this knowledge affordable.

Pay just $395+gst* for a full day, packed with practical insights from both local and international presenters.

Speakers include:
- Rob Limb, Chief Executive Officer, Track
- Anita Hawthorne, General Manager, Customer Experience, Air New Zealand
- Kshira Saagar, Head of Analytics and Data Science, The Iconic

With more to be announced!

This is not one to be missed, snap up your tickets today.

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