Do you sell tickets for an event, performance or venue?
Sell more tickets faster with Eventfinda. Find out more. Find out more about Eventfinda Ticketing.

You missed this – Subscribe & Avoid FOMO!
Professional Telephone Skills Training Course

Ticket Information

  • Professional Telephone Skills Training Course: $550.00 each
  • Additional fees may apply

Dates

  • Wed 8 May 2019, 9:00am–4:30pm
  • Tue 23 Jul 2019, 9:00am–4:30pm
  • Fri 4 Oct 2019, 9:00am–4:30pm

Restrictions

All Ages

Website

Listed by

PD Training

In today's fast-paced business environment, effective communication is the key to success. So the telephone etiquette displayed by your organisational staff is indicative of their willingness and ability to assist customers professionally and efficiently.

The pd training Professional Telephone Skills course teaches you fundamental communication skills like how to project professionalism over the phone, how to gain client confidence quickly, how to improve your "phone" voice, how to handle irate customers, tips for handling a busy reception line and much more.

This practical and engaging professional development training course is available now throughout New Zealand, including Auckland, Christchurch and Wellington.

Contact us today for a group quote or register now into the next public course date.

Post a comment

Did you go to this event? Tell the community what you thought about it by posting your comments here!