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Professional Telephone Skills Training Course

When:

Wed 8 May 2019, 9:00am–4:30pm
Fri 12 Jul 2019, 9:00am–4:30pm
Tue 24 Sep 2019, 9:00am–4:30pm
Fri 6 Dec 2019, 9:00am–4:30pm

Where: PD Training Centre, Level 8, 11 Hunter Street, Wellington

Restrictions: All Ages

Ticket Information:

  • Professional Telephone Skills Training Course: $550.00
  • 10 weekly payments.
    No interest, no fees.

    That's it! We manage automatic weekly payments until you're paid off. Full purchase details can be viewed anytime online.


    You will need

    • To be over 18 years old
    • Visa/Mastercard payment
    • NZ drivers licence or passport
    • First instalment paid today
    Learn more about how it works. Credit criteria applies. Weekly payments will be automatically deducted. Failed instalments incur a $10 charge. See our Terms & Conditions for more information.
  • Additional fees may apply

Website:

Listed by: PD Training

In today's fast-paced business environment, effective communication is the key to success. So the telephone etiquette displayed by your organisational staff is indicative of their willingness and ability to assist customers professionally and efficiently.

The pd training Professional Telephone Skills course teaches you fundamental communication skills like how to project professionalism over the phone, how to gain client confidence quickly, how to improve your "phone" voice, how to handle irate customers, tips for handling a busy reception line and much more.

This practical and engaging professional development training course is available now throughout New Zealand, including Auckland, Christchurch and Wellington.

Contact us today for a group quote or register now into the next public course date.

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