Do you sell tickets for an event, performance or venue?
Find out more about Eventfinda Ticketing.

Dealing with Challenging Interpersonal Dynamics

Where: Virtual Location, Online, Virtual

Restrictions: All Ages

Ticket Information:

  • Standard Ticket inc GST: $125.00
  • Buy Tickets – 0272040425
  • Additional fees may apply

10 weekly payments.
No interest, no fees.

That's it! We manage automatic weekly payments until you're paid off. Full purchase details can be viewed anytime online.


You will need

  • To be over 18 years old
  • Visa/Mastercard payment
  • NZ drivers licence or passport
  • First instalment paid today
Learn more about how it works. Credit criteria applies. Weekly payments will be automatically deducted. Failed instalments incur a $10 charge. See our Terms & Conditions for more information.

Listed by: Grow Ltd

Skills and Tools to Successfully Deal with Challenging Situations for Practice Receptionists

Practice receptionists serve a far broader mix of people and personalities than almost any other profession. And by far, most of our community members are pleasant, cooperative, and appreciative of our services.

A certain percentage, however, display behaviours which can be brought on from worry, fear, anger, denial, or anxiety – creating a difficult situation for all concerned. To successfully manage these uncomfortable and often unsafe situations, front line staff need special skills, and focused management strategies – if we are to interact with service users effectively and keep our workplace a safe place for us to be and to feel good about.

The workshop’s focus on real medical practice work dynamics, and its unique, hands-on – what to do – training emphasis goes to the heart of addressing a topic that concerns every reception staff member.

People who liked this also checked out