Looking to buy tickets? Visit the Eventfinda website here.

Create an Event - your best practice guide to listing your event

Log in

Log in to the Eventfinda Promoter Portal with your account details.

Add event details

Click on the Create New Event button.


Enter your event details in the form provided including Event Title, Venue, Category and Sub-Category, Session time/s, Website/s, and a short Description.


Top tips:

  • Explain and sell your event with two to three engaging paragraphs in the description

    • A brief summary of your event

    • Event attractions

  • Add an end (finish) time

Do not:

  • Type in ALLCAPS

  • Use emojis

  • Overload the description with information

  • Repeat exclamation points

  • Include dates and times in the event title

If you wish to set an embargo on your event, you'll need to be subscribed to an Essential or Professional Eventfinda Connect plan.


Click Save & Continue.

Admission settings

On the next page, select which type of event you are running.


You can choose whether it is free or will be ticketed.


If ticketed, choose where you’ll sell tickets; Eventfinda, a ticketing agency or door sales only.


The Eventfinda Connect plan you are on will dictate how your listing proceeds and what features you can access.


If your event is not ticketed with Eventfinda, skip to step 9.

Create ticket types

Enter your ticket details including ticket name, capacity and price.


Top tips:

  • Set the overall capacity for the session(s)

  • Set the capacity for each ticket type created

  • Include age descriptions on Child, Concession, Senior, or similar ticket types

Do not:

  • Type in ALLCAPS

  • Use emojis

  • Repeat event name or the dates, times, venue, acts/entertainment in the ticket titles or description

If you are setting up a Family Ticket (2 adults and 2 children) or a Table of Six you would select the Multi-ticket quantity option (see below next step for set up of Multi-ticket type option).


Click on the Save Ticket Type button.

Setting up a multi-ticket types

If you wish to create a Multi-ticket option e.g. a Family Ticket or a Table of Six please ensure that the Face value price entered multiplies to the total cost of your Multi-ticket.


  • For example, if your Family ticket costs $100, the Face Value ticket price should be set at $25. This ensures that each of the four ticketholders attending your event are counted in your capacity per session.


You must then ensure that your Minimum Purchase Quantity is set correctly for you Multi-ticket option.


  • For example, for a Family Ticket (2 adults, 2 children) the minimum purchase should be set to 4 or for a Table of Six Multi-ticket, select 6 in Minimum Purchase Quantity dropdown.

Maximum Purchase Quantity restricts the amount of that ticket type available for sale


  • For example, if set to 20 then you there will only be a total of 20 Family Tickets available for sale which would be 80 ticketholders attending your event under that ticket type.


Select the Multi-ticket Package Quantity in the next drop down.


  • For example, Family Ticket (2 adults, 2 children) select 4.
Confirm ticket setup

Confirm your event's session and ticketing details in the next screen.

Answer additional questions

You can turn on any of the options shown to suit your event.


For example, If you're ticketing your event with Eventfinda, you can now appeal to more eventgoers by offering payment flexibility with Buy Now, Pay Later provider, Laybuy.


Click the Continue button.

Accept Eventfinda ticketing contract

Be sure to read through Eventfinda’s ticketing contract and tick the box to accept these terms and conditions.


Click the Save & Continue button.

Enter your Contact and Banking details

Enter your Contact and Banking details in the next screen. Only your Company details are shown to the public. Ensure you include your correct banking details to receive funds from ticket sales after the event.

Add images and videos

The number of images you can add or if you can upload video will depend on the Eventfinda Connect plan you are on.


Upload images from your computer. Your feature image must be sized at 1170 pixels wide by 504 pixels high, and be a .JPG, .PNG, or .GIF file type.


You must have an image in order for the event to be approved.


You can also add a YouTube or Vimeo video to your event listing. Enter the URL in the box provided.


Click the Continue button.

Review your event

This is the final page to review your event as it will appear on Eventfinda’s public listing of events.


Click the Submit For Approval or you can click Save For Later.


Your event has now been submitted for final approval by Eventfinda’s team of account managers.


The approval process for events ticketed with Eventfinda is 1-2 business days.


Non-ticketed event approval process is up to 3 business days.

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