Set up ticket questions

From the Dashboard, click on Events in the top left corner.

Scroll to the event you wish to add questions to, and click Manage Ticketing.

On the next screen, beneath Ticket Types, click the Ticketing Questions button.

On the next screen, we have a range of default questions you can choose from.

Click on the New Question button if you'd like to create your own custom question.

Enter the details of your ticketing question. Enter a Label for your question (this is the first thing your customer will read when answering the question). This could be “T-shirt size”.

 

For your Question, you can elaborate in further detail, for example, “What t-shirt size would you like to select?”.

 

Select whether this question type requires a single line of text, drop down menu, checkbox etc. For multiple choice rather than freeform text answers, enter your choice of answers.

 

 

Tick the boxes to indicate if the question is required or can be skipped, if a customer should be asked per ticket rather than per order, whether answers should be indicated on tickets, and which ticket types this question applies to.

 

Click the Save button to continue.