Confident Communication – Business Central

Confident communication means being clear, open, honest, respectful and sensitive when interacting with others. Improving your communication skills will help you to influence others and express yourself in a positive way.

This course will help you improve your verbal communication skills and will teach you how to engage different people in a range of situations. Learn to provide effective feedback, to be assertive not aggressive, how silence can help, and the art of saying ‘no’.