Essential Communication Skills - One-Day Workshop

Event is Organised by AGRI (NZ) LIMITED.

Looking for a short, sharp workshop to refresh your relationship-building skills?

Our Essential Skills one-day workshop covers the fundamental skills you need to create relationships. With a strong focus on creating rapport, you will learn, or remember, the essential building blocks to support you in creating a connection with anyone, both personally and professionally.

We will cover:
- Setting an outcome and why it's important
- Handling problems calmly
- Understanding others' perspectives
- Developing a connection using non-verbal skills
- Practicing your listening so others feel heard
- Learning a model to help you manage challenging situations
- Getting your own needs met
- Achieving win-win outcomes
- Recognizing values differences - an overview

Here’s what previous participants have said:
“Lots of examples of how to better communicate and tools that I can take away & use in my everyday life. Not just at work but with all of my relationships.” - Joanne Smith, NorthTec.

“The entire day was pitched well. It was interesting, fun and stimulating… I felt comfortable and at ease the moment I walked in. It’s an enjoyable and beneficial one-day workshop to attend if you are interested in enhancing your communication skills… thought-provoking, confidence building, motivating and fun, well-paced, content is excellent and relevant to day-to-day situations.” – LM, Whangarei.

“Barbara opened my eyes to new approaches I could implement within my organization. Whilst I believe that I communicate well, this course has made me re-evaluate my approach. Thank you. This is an ideal course for anyone considering entering a management role or even a higher level employee wanting to learn new skills when dealing with everyday situations. A great day.” - Roger Jones, NorthTec

“Highly recommend – gives great building blocks for conflict resolution and not taking on others’ negative issues.” - Louisa, Kensington Hospital

“…I loved refreshing some excellent skills and reminding me how to approach certain situations. Covered a lot of amazing skills in one-day and showed us how to work through situations for all types and places – work, home, social, conflict etc… you will find you are more equipped to deal with so many different situations without needing to shout or walk away feeling like nothing was resolved… I feel empowered to deal with the world, knowing I have the skills to get through the good and the bad – certainly put things in perspective.” - H. Robinson.